Our products are packaged with great care and go through a rigorous quality check

before they are shipped. If you receive products that have flaws, Damage or Broken,

you can return them or request that the product be exchanged.

1. Return is free within 3 days of purchase.

2. If the Return is claimed after 3 days Shine mart bd will not take any responsibilities.

3. Customers can return the products that they do not like. In that case, they have

to bear the delivery charges.

4. If the product is damaged or broken while delivering the product, you must call

and inform us in front of the Deliveryman. You can call us at 01814305555 or send

an email to info@shinemartbd.com. If for some reason you can’t receive the product

yourself, you must inform the person who received the product instead of you. No

such complaint will be admissible after the delivery man has left.

5. If the product or number is not correct while receiving the product your Invoice

number and the product received are not the same, you just need to call and inform

us in front of the delivery man. We will deliver the missing products to you within

24-72 hours and you do not have to pay any extra delivery charge. No such

complaint will be admissible after the delivery man has left.